FAQs

How to Buy?

1. Click on the item you want to purchase.
2. Click the “Add to Cart” button. A pop-up will appear confirming that your product has been successfully added to your shopping cart. Click “Proceed to check-out”.
3. Fill up the necessary information and click “Proceed to check-out”.
4. Read through the Terms and Conditions and tick the box if you agree. Click “Proceed to check-out”.
5. Select your preferred payment method.
6. Once done, you will be receiving a confirmation email that your order has been placed successfully.

Note: Customers are required to make a full payment to confirm the order.

 

How do I find out about special deals, discounts, and offers?

If you want to be the first to find out about specials and discounts, join our e-newsletter, or follow us on social media on Facebook or Instagram @voilaconfiserie.

 

What if I can’t receive my order on the date of order pickup? 

Upon checkout, kindly include the date and time that works best for you.

 

How do I use a promo code? 

Apply your promo code at checkout. Enter the promo code and click “Apply Coupon.” Discounts will be applied automatically.

 

Do you deliver?

We do next-day pickup of orders within Metro Manila. Please note that customers are responsible for booking their preferred courier service for next-day delivery.